Terms & Conditions
Quizwhiz is a brand owned and operated by Urbanplay Entertainment Private Limited ("Urbanplay"). Through Quizwhiz, along with its sub-pages, website, and the Quizwhiz mobile application, Urbanplay operates several online and offline quiz contests, etc. Based on the context, “Quizwhiz” as used herein shall be construed as a collective reference to Urbanplay, the Quizwhiz website, the Quizwhiz mobile app(s), and any other Quizwhiz platforms and offerings. Quizwhiz aims to promote a quality quizzing culture, one which educates and rewards. Quizwhiz combines the element of pecuniary gratification along with the thrill and fun of quizzing for its users.
Usage of Quizwhiz
Certain services provided on Quizwhiz may be subject to additional rules and regulations set down in that respect. To the extent that these Terms and Conditions are inconsistent with the additional conditions set down, the additional conditions shall prevail.
Quizwhiz, at its sole and absolute discretion, may --
restrict, suspend, or terminate any User's access to all or any part of Quizwhiz;
change, suspend, or discontinue all or any part of Quizwhiz and its services;
reject, move, or remove any material that may be submitted or uploaded by a User for any purpose;
move or remove any content that is available on Quizwhiz;
deactivate or delete a User's account and all related information and files on the account;
establish general practices and limits concerning their use of Quizwhiz;
offer discounts to its users in any form it deems fit ("Cash Bonus"). For ease of determination, all such discounts shall be credited in a separate section in the User wallet account called the Cash Bonus.
revise or make additions and/or deletions to the database of questions available for quizzing in any Contests on account of any facts or information which is brought to the knowledge of Quizwhiz which warrants such change;
remove, create, modify the nature of Contests, including but not limited to the subject category and denomination of Entry Fees;
assign Quizwhiz’s rights and liabilities to all User accounts hereunder to any entity (post such assignment, an intimation of such assignment shall be sent to all Users through their registered email address/registered mobile number/etc.).
If Quizwhiz charges its Users Entry Fees in respect of any Quizwhiz services, Quizwhiz shall, without delay, repay such Entry Fee, etc. in the event of suspension or removal of the User's account or the relevant Quizwhiz services on account of any negligence or deficiency on the part of Quizwhiz, but not if such suspension or removal is affected due to—
any breach or inadequate performance by the User of any of these Terms and Conditions; or
any circumstances beyond the reasonable control of Quizwhiz.
Send its Users communications such as announcements, administrative messages, and advertisements from Quizwhiz or any of its partners, licensors, or associates via emails to the User's registered email address, or via notifications in the User accounts, or via SMS text messages on the User’s registered mobile number (unless indicated otherwise in the app interface), or by any other means deemed fit by Quizwhiz from time to time.
restricting, suspending, or terminating any User's access to all or any part of Quizwhiz;
deactivating or deleting a User's account and all related information and files on the account. Any amount remaining unused in the User's Deposit section or Winnings section of the app wallet on the date of deactivation or deletion shall be transferred to the User's bank account or UPI VPA (severally “Payout Method”) on record with Quizwhiz subject to a processing fee (if any) applicable on such transfers as set out herein; or
refraining from awarding any Cash Bonus or prize(s) or to such User.
taking any other technical and/or legal actions as deemed necessary by Quizwhiz.
Users agree to provide true, accurate, current, and complete information at the time of registration and at all other times as required by Quizwhiz. Users further agree to update and keep Quizwhiz updated of all registration information provided.
No User shall register or operate more than one account on Quizwhiz.
Users agree to ensure that they can receive all communication from Quizwhiz by marking emails or sending SMSs from Quizwhiz as part of their "safe senders" list. Quizwhiz shall not be held liable if any e-mail/SMS remains unread by a User as a result of such e-mail getting delivered to the User's “junk” or “spam” or similar folder(s) in the Users’ inbox(es).
Any one-time passwords issued by Quizwhiz to a User may not be revealed to anyone else. Users may not use anyone else's one-time password. Users are responsible for maintaining the confidentiality of their accounts, one-time passwords, and any other applicable log-in/verification details. Users agree to immediately notify Quizwhiz of any unauthorized use of their one-time passwords or accounts or any other breach of security.
Users agree to exit/log-out of their accounts at the end of each use session. Quizwhiz shall not be responsible for any loss or damage that may result if the User fails to comply with this requirement.
Users agree not to use cheats, exploits, automation, software, bots, hacks or any unauthorized third party software designed to modify or interfere with Quizwhiz or Quizwhiz’s Services and/or the Quizwhiz experience or any other similar Quizwhiz’s activity.
Users agree not to copy, modify, rent, lease, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to the technology or software underlying Quizwhiz or Quizwhiz’s services.
Users agree that they shall not modify or cause to modify any files or software that are part of Quizwhiz.
Users agree not to disrupt, overburden, or aid or assist in the disruption or overburdening of (1) any computer(s) or server(s) used to offer or support Quizwhiz or Quizwhiz’s Services (collectively, each a "Server"); or (2) the enjoyment of Quizwhiz’s Services by any other User or person.
Users agree not to institute, assist or become involved in any type of attack, including, but not limited to, distribution of a virus, denial of service, or other attempts to disrupt Quizwhiz or any other Users’ use or enjoyment of Quizwhiz’s Services.
Users shall not attempt to gain unauthorized access to any User accounts, Servers or networks connected to Quizwhiz by any means other than the User interface provided by Quizwhiz, including, but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software that underlies or is part of Quizwhiz or Quizwhiz services.
Without limiting the foregoing, Users agree not to use Quizwhiz for any of the following:
To engage in any obscene, offensive, indecent, racial, communal, anti-national, objectionable, defamatory or abusive action or communication;
To harass, stalk, threaten, or otherwise violate any legal rights of other Users;
To publish, post, upload, e-mail, distribute, or otherwise disseminate (collectively, "Transmit") any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful content;
To Transmit files that contain viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another User’s device, any software, hardware, or telecommunications equipment;
To advertise, offer or sell any goods or services for any commercial purpose on Quizwhiz without the express written consent of Quizwhiz;
To download any file, decompile, or disassemble, or otherwise affect Quizwhiz in a manner that you know or reasonably should know cannot be legally performed;
To falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or the source of software or other material;
To restrict or inhibit any other User from using and enjoying any public area within Quizwhiz;
To collect or store personal information about other Users;
To impersonate any person or entity, including, but not limited to, a representative of Quizwhiz, or falsely stating or otherwise misrepresenting the User's affiliation with a person or entity;
To forge headers or manipulate identifiers or other data in order to disguise the origin of any content transmitted through Quizwhiz or to manipulate User's presence on Quizwhiz;
To take any action that imposes an unreasonably or disproportionately large load on Quizwhiz’s system infrastructure;
To engage in any illegal activities.
If a User chooses a “username” that, in Quizwhiz's considered opinion is obscene, indecent, abusive or that might subject Quizwhiz to public disparagement or scorn, Quizwhiz reserves the right, without prior notice to the User, to change such username and intimate the User or delete such username and posts from Quizwhiz, deny such User access to Quizwhiz, or any combination of the above.
Unauthorized access to Quizwhiz is a breach of these Terms and Conditions, and a violation of the law. Users agree not to use any automated means, including, but not limited to, agents, robots, scripts, or spiders, to access, monitor, or copy any part of Quizwhiz, except those automated means that have been approved by Quizwhiz in advance and in writing.
The use of Quizwhiz is subject to existing laws and legal processes. Nothing contained in these Terms and Conditions shall limit the right of Quizwhiz to comply with governmental, judicial, or other law-enforcement requests or requirements relating to Users' use of Quizwhiz.
Users may reach out to Quizwhiz through the Helpdesk section if the user has any concerns or queries.
No part of Quizwhiz is designed to attract any minor(s). Persons/Users below the age of eighteen (18) years are not allowed to access Quizwhiz. Users will have to disclose their real age at the time of getting access to Quizwhiz or whenever else demanded by Quizwhiz.
Quizwhiz may not be held responsible for any content contributed by Users in any form on Quizwhiz.
The intellectual property of the Quizwhiz includes a combination of content created by Quizwhiz, its partners, affiliates, licensors, associates, and/or Users. The intellectual property rights ("Intellectual Property Rights") in all software underlying Quizwhiz and all other Quizwhiz material published on Quizwhiz, including, but not limited to, Contests, software, advertisements, written/pictorial content, photographs, graphics, images, illustrations, marks, logos, audio or video clippings and flash animation, shall be owned by Quizwhiz, its partners, licensors and/or associates, unless indicated otherwise. Users shall not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or content on any Quizwhiz either in whole or in part without an express written license from Quizwhiz.
Users may request permission to use any Quizwhiz content by writing to Quizwhiz via email.
Users are solely responsible for all materials Transmit(ted) by Users on Quizwhiz ("Users' Content"). Each User represents and warrants that he/she/they own/s all Intellectual Property Rights in the Users’ Content and that no part of the Users’ Content infringes any third party rights. Users further confirm and undertake to not display or use the names, logos, marks, labels, trademarks, copyrights, or intellectual and proprietary rights of any third party on Quizwhiz. Users agree to indemnify and hold harmless Quizwhiz, its directors, employees, affiliates and assigns against all costs, damages, loss, and harm including towards litigation costs and counsel fees, in respect of any third party claims that may be initiated including for infringement of Intellectual Property Rights arising out of such display or use of the names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights on Quizwhiz by such User or through the User's commissions or omissions.
Users hereby grant to Quizwhiz and its affiliates, partners, licensors and associates a worldwide, irrevocable, royalty-free, non-exclusive, sub-licensable license to use, reproduce, create derivative works of, distribute, publicly perform, publicly display, transfer, transmit, and/or publish Users' Content for the purposes of displaying Users' Content on Quizwhiz and its channels, social media, or any similar platform or medium;
Provided that this license shall apply to the distribution and the storage of Users' Content in any form, medium, or technology.
All names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights on Quizwhiz belonging to any other person(s), including Users, entity or a third-party are recognized as proprietary to the respective owners and Quizwhiz lays NO claim to these names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights -- neither by action and nor by implication.
Third Party-Sites, Services and Products
Quizwhiz may contain links to other Internet sites owned and operated by third-parties. Users' use of each of those sites is subject to the terms & conditions, if any, laid down by such third-parties. Quizwhiz (herein excludes Urbanplay) does not exercise control over any Internet sites apart from www.quizwhiz.app and cannot be held responsible for any content residing in any third-party Internet site. Quizwhiz's inclusion of any third-party content or links to any third-party Internet sites is not an endorsement of such third-party Internet sites.
Users' correspondence, interaction, transactions/offers, or related activities with third-parties, including payment gateway and payment payouts providers, verification service providers, or any other service providers (“Service Providers”) are solely between the User and the Service Providers. Users' correspondence, interaction, transactions and usage of the services/offers of such third-party shall be further subject to the terms and conditions, policies and other service terms adopted/implemented by such third-party, and the User shall be solely responsible for reviewing the same prior to transacting or availing of the services/offers of such third party. User agrees that Quizwhiz will not be responsible or liable for any loss or damage of any sort incurred as a result of any such transactions/offers with third parties. Any questions, complaints, or claims related to any third-party product or service should be directed to the concerned Service Providers.
Quizwhiz contains content, including, but not limited to, a trivia questions and answers database that is created by Quizwhiz as well as by third-parties via a license. While all care is taken to ensure accuracy, integrity, quality of the content, Quizwhiz does not guarantee the accuracy, integrity, quality of such content. If any deficiency in this respect is brought to the knowledge of Quizwhiz, all necessary changes shall be made to such impugned content by Quizwhiz.
Conditions of Participation
falsifying ones' own personal information (including, but not limited to, name, email address, and similar details) and/or any other information or documentation as may be requested by Quizwhiz to participate in Contests and/or claim a prize/winning;
Engaging in any type of financial fraud or misrepresentation including unauthorized use of credit/debit instruments, payment wallet accounts, etc. to participate in Contests or claim a prize. It is expressly clarified that the onus to prove otherwise shall solely lie on the User;
Colluding with any other User(s) or engaging in any type of syndicate play;
Accumulating points or prizes through unauthorized methods such as automated bots, or any other unauthorized automated means;
Using automated means (including but not limited to harvesting bots, robots, parsers, spiders, or screen scrapers) to obtain, collect or access any information on Quizwhiz or of any User for any purpose.
Any type of Cash Bonus misuse, misuse of the Invite Friends program, or misuse of any other available offers or promotions;
Tampering with the administration of Contests or trying to in any way tamper with the computer programs or any security measure associated with Contests;
Obtaining other Users’ information without their express consent and/or knowledge and/or spamming other User(s) (Spamming may include, but shall not be limited to, sending unsolicited emails to User(s), sending unsolicited text messages to Users, sending any other unwarranted communication either to selected Users or in bulk); or
Abusing on Quizwhiz in any way (‘unparliamentary language, slangs or disrespectful words’ are some of the examples of Abuse).
It is clarified that in case a User is found to be in violation of this policy, Quizwhiz reserves its right to initiate appropriate civil/criminal remedies as it may be advised other than forfeiture and/or recovery of prize money if any.
Registration for Contests
In order to register for the Contests, Participants/Users are required to have accurately provided and verified the following information:
State & City of Residence
Date of Birth
No resident of Assam, Nagaland, Odisha, Sikkim, or Telangana are permitted to access Quizwhiz or its offerings. No minor of under eighteen (18) years of age is permitted to access Quizwhiz or its offerings. Participants/Users expressly undertake to not violate this provision.
Once the Participants/Users have concluded the above and clicked on the "Join" button, the Users have successfully and irrevocably joined the said contest, unless given otherwise by Quizwhiz.
Contests, Participation, and Prizes
As part of its services, Quizwhiz may make available the Contests on the appropriate platform.
Currently, there are paid versions of the Contests made available on Quizwhiz. Users may participate in the Contests by paying the Entry Fee as provided on the relevant Contest tab/page. The “Entry Fee” means and includes a predetermined platform fee for accessing Quizwhiz’s services and a predetermined contribution of the Participant(s)/User(s) towards the prize money pool.
Winner(s) shall be decided among the Participants/Users having the appropriate aggregate points at the end of said Contest(s) in accordance with a pre-decided prize table of the specific Contest(s). Winner(s) shall be eligible to win a pre-designated prize which shall be disbursed out of the prize money pool, as stated on the relevant Contest(s) page.
Participants/Users acknowledge and agree that they shall participate only once in any Contests offered in relation to any category, at a particular point of time. In the case of Multiple Entry Contests, a Participant may participate more than one time. But in addition, it is expressly clarified that Quizwhiz may, from time to time, restrict the maximum number of times a single User may participate to such a number as determined by Quizwhiz in its sole discretion.
In the event a Participant/User indicates, while entering an address, that he/she is a resident of either Assam, Odisha, Sikkim, Nagaland, or Telangana, such Participant may not be permitted to access Quizwhiz freely without restrictions.
In the event that Participants/Users score the same points in a contest, the designated winnings for that/those rank(s) shall be distributed equally among the contestants with the same number of points. The leaderboard shall accommodate said tie and declare the next ranked position accordingly.
Contest Formats and Categories
Currently, two formats of Contests are made available on Quizwhiz: (1) Public Contests where Participants/Users can participate in a Contest with other Participants/Users as per the nature of such Contests, and (2) Solo-quizzer Contests, where Users can participate in a Contest as a solo-quizzer by paying the Entry Fee.
In the Public formats of the Contests, Quizwhiz may make available the Contests, paid versions or otherwise, consisting of two (2) or more Participants/Users or any other pre-designated or “Dynamic” number of Participants/Users.
The number of Participants/Users required to make the Contest(s) operational will be pre-designated and once the number of Participants in such Contest(s) equals the pre-designated number required for that Contest(s), such Contest(s) shall be operational at the predesignated time, if any. In case the Contest(s) have a number of Participants/Users which is lesser than the pre-designated number at the predesignated time, such Contests will not be operational and any entry fees paid by the Participants/Users shall be returned to such Participants/Users without any charge or deduction by Quizwhiz.
Notwithstanding the aforementioned clause, Contest(s) that have a “Dynamic” number of Participants/Users shall not have a pre-designated number of required Participants/Users and will be operational at the pre-designated time with all Participants/Users registered to participate in said Contest(s) at such time. Such Contests shall be further governed by the Contest Rules for such Contests by Quizwhiz.
Legality of Game of Skill
Quizwhiz conducts quizzes and Contests which are games of skill as they require the exercise of skill, knowledge, and adroitness by the Participants/Users. Games of skill are legal and are excluded from the ambit of Indian gambling legislations including, the Public Gambling Act of 1867. The Supreme Court of India in the cases of State of Andhra Pradesh v. K. Satyanarayana (AIR 1968 SC 825) and K.R. Lakshmanan v. State of Tamil Nadu (AIR 1996 SC 1153) has held that a game in which success depends predominantly upon the superior knowledge, training, attention, experience, and adroitness of the player shall be classified as a ‘game of skill’ and not of mere chance.
The Contests described above are games of skill as the success of Participants/Users depends primarily on their superior general knowledge and knowledge of various trivia relating to various fields of general and specific importance, and their attention and dedication towards the Contests and adroitness while participating in the Contests. The Contests also require the Participants/Users to perform necessary tasks within a limited window of time to gain the maximum points in any Contests.
By participating in the Contests, each Participant/User understands and agrees that they are participating in a game of skill and of not mere chance.
The Contest(s) are open only to persons above the age of 18 years.
The Contest(s) are open only to persons usually residing in India.
Quizwhiz may, in accordance with the laws prevailing in certain Indian states, bar individuals residing in those states from participating in the Contest(s).
Currently, individuals residing in the Indian states of Assam, Odisha, Sikkim, Nagaland or Telangana may not participate in the offerings of Quizwhiz as the laws of these states bar persons from participating in games of skill where participants are required to ‘pay-to-enter’.
Persons who wish to participate must have a valid email address and other mandatory details.
Quizwhiz may on receipt of information bar Participants/Users from participation and/or withdrawing any prize winnings if such person is found to be one with insider knowledge of Quizwhiz, Quizwhiz’s database, workflows, or any other proprietary information which gives such Participant/User undue advantage in any given Contests, etc.
Only those Participants/Users who have successfully registered on the Quizwhiz as well as registered prior to each contest in accordance with the procedure outlined above shall be eligible to participate in the Contest and win prizes.
In respect of any transactions entered into on the Quizwhiz platform, including making a payment to participate in the paid versions of Contest(s), Users agree to be bound by the following payment terms:
The payment of the Entry Fee amount Users pay to participate in the Contest(s) is inclusive of a pre-designated, implicit platform fee charged by Quizwhiz for access to the Quizwhiz services and the Participant’s predetermined contribution towards the explicit prize money pool.
Subject to these Terms and Conditions, all amounts collected from the User are held in a separate non-interest earning nodal bank account(s). The said accounts are held in the systems of a third-party agent(s) (“Agents”) appointed by Quizwhiz in accordance with these Terms and Conditions. From these nodal bank account(s), the payouts can be made to (a) Users (towards their withdrawals), (b) Quizwhiz (towards its Platform Fees & other charges if any) and to (c) Governmental/Departmental authorities (towards TDS on Winnings Amounts, GST on Platform Fees). Quizwhiz receives and utilizes only its Platform Fees & other legitimate charges through the said Agent(s).
Quizwhiz reserves the right to charge a Platform Fee from the Participant(s)/User(s) for access to the Quizwhiz services and paid Contests, etc. The Platform Fee (inclusive of applicable tax thereon) will be debited from the User’s account balance and such debit shall be appropriately acknowledged to the User in their “Recent Transactions” tab/page in their app wallet page.
The User may participate in a Contest wherein the User has to contribute a pre-specified amount towards the Prize Money Pool of such Contest, which will be passed on to the Winner(s) of the Contest(s) after the completion of the Contest(s) as per these Terms and Conditions and Rules of such Contest. Quizwhiz acts as an intermediary engaged in collecting and distributing the Prize Money Pool in accordance with Rules, etc. The amount to be paid-in by the User towards the Prize Money Pool would also be debited from the User’s account balance maintained with the Agent.
Any user availing Quizwhiz’s services are provided with two sections of their app wallet accounts for the processing and reconciliation of payments: (i) Deposited Amount, (ii) Winnings Amount. It is clarified that in no instance the transfer of any amounts in the User's accounts to any other category of account held by the User or any third-party account, including a bank account held by a third-party shall be allowed. Given:
User's winnings in any Contest will reflect as credits to the User's ‘Winnings’ section of the wallet.
User’s remitting the amount to the designated payment gateway shall be credited in User’s ‘Deposited’ section of the wallet.
Each time a User participates in any Contest on Quizwhiz, the pre-designated Entry Fee shall be debited in the User’s wallet account. In debiting amounts from the User’s accounts towards the Entry Fee of such a User, it shall be firstly be debited from the User’s Cash Bonus, in the app wallet -- up to the specified maximum usable bonus limit -- thereafter from the Deposited section, and thereafter, any remaining amount of Entry Fee shall be debited from the User’s Winnings section of the wallet.
In case there is any further amount remaining to be paid by the User in relation to such User’s participation in any Contest(s), the User will be redirected to the payment gateway to give effect to a payment to fulfill the remaining liability. In case any amount added by the User through such payment gateway exceeds the remaining amount of the pre-designated Entry Fee amount, the amount in excess shall be transferred to the User’s ‘Deposited’ section of the app wallet and will be available for use in participation in any other Contest(s) in accordance with these Terms and Conditions.
A User shall be permitted to withdraw any amounts credited into said User's 'Deposited' section of the wallet at the time of them closing the account on Quizwhiz. All amounts credited into a User's 'Deposited' section of the wallet should be utilised within 335 days of credit. In case any unutilised amount lies in the 'Deposited' section of the wallet after the completion of 335 days from the date of credit of such amount, Quizwhiz reserves the right to forfeit such unutilised deposited amount, without liability or obligation to pay any compensation to the Participant/User.
Withdrawal of any amount standing to the User's credit in the Winnings section of the wallet may be made by way of a request to Quizwhiz in the app interface. Quizwhiz shall affect an online transfer to the User's bank account on record with Quizwhiz within a commercially reasonable period of time. Such transfer will reflect as a debit to the User's Winnings section. Quizwhiz shall not charge any processing fee for the online transfer of such amount from the User’s Winnings section of the app wallet to the User's bank account on record with Quizwhiz.
Users are requested to note that they will be required to provide valid photo identification and address proof documents for proof of identity and address in order for Quizwhiz whenever needed by Quizwhiz at its sole discretion. The name mentioned on the User's photo identification document should correspond with the name provided by the User at the time of registration on Quizwhiz, as well as the name and address existing in the records of the User's bank account or UPI VPA as provided to Quizwhiz. In the event that no bank account or UPI VPA has been registered by the User against such User's account with Quizwhiz, or the User has not verified their User account with Quizwhiz to Quizwhiz's satisfaction and in accordance with these Terms and Conditions, Quizwhiz shall provide such User with a notification to the User's email address as on record with Quizwhiz, and in case the User fails to register a bank account or UPI VPA with their User Account and/or to verify their User Account Quizwhiz shall be entitled to forfeit any available amounts available in the User’s app wallet. Failure to provide Quizwhiz with a valid bank account or valid identification documents, to Quizwhiz's satisfaction, may result in the forfeiture of any amounts available in the app wallet.
Further, in order to conduct promotional activities, Quizwhiz may gratuitously issue Cash Bonus to the User for the purpose of participation in any Contest(s) and no User shall be permitted to withdraw, transfer or request for withdrawal the amount of Cash Bonus. The usage of any Cash Bonus issued shall be subject to the limitations and restrictions, including without limitation, restrictions as to time within which such Cash Bonus must be used, as applied by Quizwhiz and notified to the User at the time of issue of such amount. The issue of any Cash Bonus to the user is subject to the sole discretion of Quizwhiz and cannot be demanded by any User as a matter of right. The issue of any Cash Bonus by Quizwhiz on any day shall not entitle the user to demand the issuance of such Cash Bonus at any subsequent period in time nor create an expectation of recurring issue of such Cash Bonus by Quizwhiz to such User. The Cash Bonus granted to the user may be used by such User for the purpose of setting off against the contribution to the prize pool in any Contest, in accordance with these Terms and Conditions. The Cash Bonus shall not be withdraw-able or transferrable to any other account of the User, including the bank account of such User, or of any other User or person or entity, other than as part of the Winnings of a User in any Contest(s). In case the User terminates his/her account with Quizwhiz or such account if terminated by Quizwhiz, all Cash Bonus granted to the user shall return to Quizwhiz and the User shall not have any right or interest on such available Cash Bonus.
All Cash Bonus credited in the User account shall be valid for a limited period from the date of credit. The Cash Bonus shall lapse at the end of such period and the Cash Bonus amount shall not reflect in the User account after such expiration.
Users agree that once they confirm a transaction on Quizwhiz, they shall be bound by and make payment for that transaction and cannot demand a revocation or reversal or refund or cancellation of such transaction.
The User acknowledges that subject to time taken for bank reconciliations and such other external dependencies that Quizwhiz has on third parties, any transactions on Quizwhiz Platform may take up to 24 hours to be processed. Any amount paid or transferred into the User's ‘Deposited’ section of the wallet or the ‘Winnings’ section of the wallet may take up to 24 hours to reflect in the User's wallet balance. Similarly, the utilization of the Cash Bonus or money debited from the Participant/User’s wallet may take up to 24 hours to reflect in app wallet. Users agree not to raise any complaint or claim against Quizwhiz in respect of any delay, including any lost opportunity to join any Contest or match due to delay in crediting of the transaction amount into any of the User's account/wallet.
Quizwhiz may, in certain exceptional circumstances and at its sole and absolute discretion, refund the amount to the User after deducting applicable cancellation charges or taxes. At the time of the transaction, Users may also be required to take note of certain additional terms and conditions and such additional terms and conditions shall also govern the transaction. To the extent that the additional terms and conditions contain any clause that is conflicting with the present terms and conditions, the additional terms and conditions shall prevail.
Selection and Verification of Winners and Conditions relating to the Prizes
Selection of Winners
Winners will be decided on the basis of the scores of the Participant in a designated Contest(s). The Participant(s) with the highest aggregate score in a particular Contest(s) shall be declared the Winner(s). In certain pre-specified Contests, Quizwhiz may declare more than one Winner and distribute prizes to such Winners in increasing order of their aggregate score at the end of the Contest(s). The designated number of possible Winners and the prize due to each Winner in such Contest shall be as specified on the Contest page prior to the commencement of the Contest. In the event of a tie, the winning Participants/Users shall be declared Winners and the prize shall be equally divided among such Participants/Users. Quizwhiz shall not be liable to pay any prize if it is discovered that the Winner(s) have not abided by these Terms and Conditions, and other rules and regulations in relation to the use of Quizwhiz.
Winners shall be contacted by Quizwhiz or any licensed third-parties on the email address/mobile number provided to and on record of Quizwhiz. The verification process and the documents required for the collection of the prize monies shall be detailed to the Winners at this stage. As a general practice, winners will be required to provide following documents for one-time verification:
Photograph and details of the User's PAN Card;
User's bank account/UPI VPA details;
Quizwhiz shall not permit a Winner to withdraw their prize(s)/accumulated winnings unless the aforementioned requirements have been fulfilled and verified within the time-period stipulated by Quizwhiz. The User represents and warrants that the details and documents provided in the course of the verification process are true/accurate copies/data of the original documents to which they relate.
Participants are required to provide proper and complete details at the time of registration. Quizwhiz shall not be responsible for communications errors, commissions or omissions including those of the Participants due to which the results/prizes may not be communicated/distributed to the Winner.
The exhaustive list of Winners shall be posted on a separate page on the Quizwhiz mobile application’s “My Contests” tab/page.
In the event that a Participant/User has been declared a Winner on the aforementioned tab/page but has not received any communication from Quizwhiz, such Participant may contact Quizwhiz for resolution of the issue.
Only those Winners who successfully complete the verification process and provide the required details/documents within the time limit specified by Quizwhiz shall be permitted to withdraw/receive their accumulated winnings (or any part thereof). Quizwhiz shall not entertain any claims or requests for extension of time for submission of documents.
Quizwhiz shall scrutinize all documents submitted and may, at its sole and absolute discretion, disqualify any Winner from withdrawing his accumulated winnings (or any part thereof) on the following:
Determination by Quizwhiz that any document or information submitted by the Participant is incorrect, misleading, false, fabricated, incomplete or illegible; or
Participant/User does not fulfill the Eligibility Criteria as specified by Quizwhiz.
All prizes shall be subject to deduction of tax ("TDS") as per the Income Tax Act 1961. Quizwhiz shall debit the necessary tax at the prescribed rate, prevailing at the time of the start of Contest, in respect to any prize money amount that is in excess of the slab of the total prize money amount. Winners will be provided TDS certificates in respect of such tax deductions. The Winners shall be responsible for payment of any other applicable tax, including but not limited to, income tax, gift tax, etc. in respect of the prize money accrued or won by the Participant/User.
The decision of Quizwhiz with respect to the awarding of prizes shall be final, binding and non-contestable.
Participants/Users participating in the paid formats of the Contest(s) confirm that they are not residents of any of the following Indian states - Assam, Odisha, Sikkim, Nagaland or Telangana. If it is found that a Participant playing the paid formats of the Contest(s) is a resident of any of the abovementioned states, Quizwhiz shall disqualify such Participant and forfeit any prize won by such Participant. Further Quizwhiz may, at its sole and absolute discretion, suspend or terminate such Participant/User's account with Quizwhiz. Any amount remaining unused in the User's Game Account or Winnings Account on the date of deactivation or deletion shall be reimbursed to the User by an online transfer to the User's bank account on record with Quizwhiz, subject to the processing fee (if any) applicable on such transfers as set out herein.
If it is found that a Participant/User participating in the paid formats of the Contest(s) is under the age of eighteen (18) years, Quizwhiz shall be entitled, at its sole and absolute discretion, to disqualify such Participant and forfeit his/her prize. Further, Quizwhiz may, at its sole and absolute discretion, suspend or terminate such Participant/User's account.
To the extent permitted by law, Quizwhiz makes no representations or warranties as to the quality, suitability or merchantability of any prizes and shall not be liable in respect of the same.
Quizwhiz may, at its sole and absolute discretion, vary or modify the prizes being offered to winners even after the User has registered/entered such Contest(s). Participants shall not raise any claim against Quizwhiz or question its right to modify such prizes being offered.
Acceptance of a prize by the Winner constitutes permission for Quizwhiz, and its affiliates to use the Winners’ names, likeness, voices, and comments for advertising and promotional purposes in any media worldwide for purposes of advertising and trade without any further permissions or consents and/or additional compensation whatsoever. The Winners further undertake that they will endeavor to be available for promotional purposes as planned and desired by Quizwhiz without any charge. The exact dates remain the sole discretion of Quizwhiz. Promotional activities may include but not be limited to press events, internal meetings and ceremonies/functions.
If it comes to the notice of Quizwhiz that any governmental, statutory or regulatory compliances or approvals are required for conducting any Contest(s) or if it comes to the notice of Quizwhiz that conduct of any such Contest(s) is prohibited, then Quizwhiz shall withdraw and/or cancel such Contest(s) without prior notice to any Participants or winners of any Contest(s). Users agree not to make any claim in respect of such cancellation or withdrawal of the Contest or Contest it in any manner. Employees, directors, affiliates, relatives, and family members of Quizwhiz will not be eligible to participate in any Contest(s) unless allowed by Quizwhiz.
Dispute and Dispute Resolution
The courts of competent jurisdiction at Chennai shall have exclusive jurisdiction to determine any and all disputes arising out of, or in connection with the services provided by Quizwhiz (including the Contest(s)), the construction, validity, interpretation and enforceability of these Terms and Conditions, or the rights and obligations of the Participant(s)/User(s) or Quizwhiz, as well as the exclusive jurisdiction to grant interim or preliminary relief in case of any dispute referred to arbitration as given below. All such issues and questions shall be governed and construed in accordance with the laws of the Republic of India.
In the event of any legal dispute (which may be a legal issue or question) which may arise, the party raising the dispute shall provide a written notification ("Notification") to the other party. On receipt of Notification, the parties shall first try to resolve the dispute through discussions. In the event that the parties are unable to resolve the dispute within fifteen (15) days of receipt of Notification, the dispute shall be settled by arbitration.
The place of arbitration shall be Chennai, India. All arbitration proceedings shall be conducted in English and in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time.
The arbitration award will be final and binding on the Parties, and each Party will bear its own costs of arbitration and equally share the fees of the arbitrator unless the arbitral tribunal decides otherwise. The arbitrator shall be entitled to pass interim orders and awards, including the orders for specific performance and such orders would be enforceable in competent courts. The arbitrator shall give a reasoned award.
Nothing contained in these Terms and Conditions shall prevent Quizwhiz from seeking and obtaining interim or permanent equitable or injunctive relief, or any other relief available to safeguard Quizwhiz's interest prior to, during or following the filing of arbitration proceedings or pending the execution of a decision or award in connection with any arbitration proceedings from any court having jurisdiction to grant the same. The pursuit of equitable or injunctive relief shall not constitute a waiver on the part of Quizwhiz to pursue any remedy for monetary damages through the arbitration described herein.
Release and Limitations of Liability
Users shall access Quizwhiz voluntarily and at their own risk. In consideration of Quizwhiz allowing Users to access the services of Quizwhiz, i.e., participating in the Contests and/or otherwise accessing Quizwhiz, Participant/Users hereby release from and agree to indemnify Quizwhiz, and/ or any of its directors, employees, partners, associates and licensors, from and against all liability, cost, loss or expense arising out their access to Quizwhiz including (but not limited to) personal injury and damage to property and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission on their part, or otherwise.
Quizwhiz accepts no liability, whether jointly or severally, for any errors or omissions, whether on behalf of itself or third-parties in relation to the prizes.
Users shall be solely responsible for any consequences which may arise due to their access of Quizwhiz Services by conducting an illegal act or due to non-conformity with these Terms and Conditions and other rules and regulations in relation to Quizwhiz, including provision of incorrect personal details, etc. Users also undertake to indemnify Quizwhiz and its officers, directors, employees and agents on the happening of such an event (including without limitation cost of attorney, legal charges etc.) on full indemnity basis for any loss/damage suffered by Quizwhiz on account of such act on the part of the Users.
Users shall indemnify, defend, and hold Quizwhiz harmless from any third-party/entity/organization claims arising from or related to such User's engagement with Quizwhiz or participation in any Contest(s). In no event shall Quizwhiz be liable to any User for acts or omissions arising out of or related to User's engagement with the Quizwhiz or their participation in any Contest(s).
To the extent permitted under law, neither Quizwhiz nor Urbanplay, and the latter's subsidiaries, affiliates, directors, officers, professional advisors, employees shall be responsible for the deletion, the failure to store, the mis-delivery, or the untimely delivery of any information or material.
To the extent permitted under law, Quizwhiz shall not be responsible for any harm resulting from downloading or accessing any information or material, the quality of servers, games, products, Quizwhiz services or sites, cancellation of competition and prizes. Quizwhiz disclaims any responsibility for, and if a User pays for access to one of Quizwhiz's Services the User will not be entitled to a refund as a result of, any inaccessibility that is caused by Quizwhiz's maintenance on the servers or the technology that underlies our sites, failures of Quizwhiz's service providers (including telecommunications, hosting, and power providers), computer viruses, natural disasters or other destruction or damage of our facilities, acts of nature and God, war, civil disturbance, or any other cause beyond our reasonable control. In addition, Quizwhiz does not provide any warranty as to the content on Quizwhiz. Content on Quizwhiz is distributed on an "as is, as available" basis.
Any material accessed, downloaded or otherwise obtained through Quizwhiz is done at the User's discretion, competence, acceptance and risk, and the User will be solely responsible for any potential damage to User's computer system or loss of data that results from a User's download of any such material.
Quizwhiz shall make best endeavours to ensure that the Quizwhiz(s) is error-free and secure, however, neither Quizwhiz nor any of its partners, licensors or associates makes any warranty that:
Quizwhiz will necessarily meet any Users' requirements,
Quizwhiz will be uninterrupted, timely, fully secure, or error free
the quality of any products, Quizwhiz services, information, or other material that Users purchase or obtain through quizwhiz.app or otherwise will meet Users' expectations.
In case Quizwhiz discovers any error, including any error in the determination of Winners or in the transfer of amounts to a User's account, Quizwhiz reserves the right (exercisable at its discretion) to rectify the error in such manner as it deems fit, including through a set-off of the erroneous payment from amounts due to the User or deduction from the User's account of the amount of erroneous payment.
To the extent permitted under law, neither Quizwhiz nor its partners, licensors or associates shall be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of or inability to use our website, mobile application(s).
Any Quizwhiz services, events or Contest(s) being hosted or conducted, or intended to be hosted on Quizwhiz and requiring specific permission or authority from any statutory authority or any state or the central government, or the Board of Directors of Urbanplay shall be deemed cancelled or terminated, if such permission or authority is either not obtained or denied either before or after the availability of the relevant Quizwhiz services, events or Contest(s) are hosted or conducted.
Standard Terms and Conditions of “Invite Friends” program
The Quizwhiz “Invite Friends” Program lets you invite friends to join Quizwhiz ("Program"). In the event that you ("Inviter") and your referred friend (each an "Invitee") meet the criteria and complete all the steps specified in these terms, your friend and you can earn a Cash Bonus from Quizwhiz of the specified bonus value on the app interface ("Bonus Amount"), which Bonus Amount will be redeemable to join paid Contests and contests through Quizwhiz’s mobile application for iOS and/or Android mobile devices ("Quizwhiz Application"). To participate in the Program, please note our terms and conditions ("Terms") in this respect, as they govern your participation in the program.
Eligibility – All users who: (i) have an account registered with Quizwhiz ("Platform") which account has been verified by Quizwhiz; (ii) are eligible to participate in the pay-to-participate Quizwhiz contests (as per the terms and conditions; and (iii) have downloaded and installed the Quizwhiz Application on their respective mobile devices, will be eligible to participate in the Program. Participation in the Program by proxy is not permitted.
Participation in the Program is voluntary. A user shall not register or operate more than one user account with Quizwhiz and shall not participate in the Program with more than one user account with Quizwhiz.
By participating in the Program, you agree to and accept these Terms.
For the purpose of participation in the Program, you are required to have the Quizwhiz Application downloaded and installed on your mobile device. Through the Quizwhiz Application, you will be provided with a unique link or code, which can be shared by Inviter with Invitee for the purpose of inviting such friends to create and register an account with Quizwhiz and download the Quizwhiz Application. On receiving the link or code from the Inviter, the Invitee may download and install the Quizwhiz Application on his/her device independently, register for a Quizwhiz account through the Quizwhiz Application and enter the unique code shared by the Inviter where prompted in the Quizwhiz Application.
The Inviter and the Invitee will be eligible to earn the Bonus Amount subject to (amongst other terms specified in these Terms): (i) the Invitee not being an existing user of Quizwhiz; (ii) the Inviter and Invitee being eligible to participate in the pay-to-participate Quizwhiz contests; (iii) the Invitee successfully registering for an account with Quizwhiz using the unique code shared by the Inviter; (iv) the Inviter and Invitee agreeing to the license agreement for the Quizwhiz Application and downloading and installing the Quizwhiz Application as available for the Inviter’s and Invitee’s respective mobile devices; (v) the Inviter and Invitee verifying the Inviter’s and the Invitee’s respective mobile number as provided at the time of registration within thirty (30) days from the date on which Invitee registers for an account with Quizwhiz ("Verification Period"); and (vi) the Invitee successfully depositing a minimum specified amount in their ‘Deposited’ section of the wallet.. For the purposes of these Terms, an 'existing user of Quizwhiz' shall mean a user who presently operates an account with the Platform or operated an account with the Platform at any point of time.
An Invitee who is an existing user of Quizwhiz is not permitted to register a new account with the Platform for the purpose of availing of the Bonus Amount. Quizwhiz will determine in its sole discretion whether an Invitee is an existing user of Quizwhiz or not and take appropriate action.
The verification of an Inviter/Invitee shall be completed at the time of first withdrawal by the Inviter/Invitee from the Inviter’s/Invitee's 'Winnings' section of their app wallet or 'Deposited' section of the app wallet. An Inviter/Invitee may voluntarily seek verification of the Inviter/Invitee by clicking on the 'Verification' tab of the Profile & Settings page of the Inviter/Invitee's account with Quizwhiz. In the event that the Invitee opts to register for a Quizwhiz account through the Quizwhiz Application, the Invitee can verify his/her contact information at the time of registration.
The Invitee will be eligible to earn a Bonus of the specified value (“Invitee Bonus”) upon a) successful verification of the Invitee’s mobile number. b) Provided that the Invitee completes the steps mentioned above in the event that the Invitee fails or omits the above, the Invitee/Inviter shall not receive the applicable Invitee/Inviter Bonus specified above due to the Invitee for completing such verification process.
The Bonus Amounts credited to the Inviter/Invitee can be used by the Inviter/Invitee to join paid contests and contests offered by Quizwhiz. No part of the Cash Bonus may be used to withdraw or transfer to any other section of the app wallet held by the Inviter/Invitee with Quizwhiz or to any third party account or to any bank/payment instrument account. The Cash Bonus amount may expire and be without effect at the given point in time.
The deposit of the Bonus Amount shall be at the sole discretion of Quizwhiz and shall be subject to the Inviter’s/Invitee’s compliance with these Terms & Condition. Quizwhiz may substitute or change the Bonus Amount offered under the Program at any time without notice. An Inviter/Invitee may not substitute the amount of Bonus Amount or substitute offering for other items or exchange for cash.
Quizwhiz reserves the right to:
withhold the deposit of the Cash Bonus; and/or
forfeit any deposited Cash Bonus to an Inviter/Invitee or any prizes/winnings earned by the participant by using such Bonus Amount; and/or
deactivate the account(s) of the Inviter/Invitee, in the event that it determines or reasonably believes that such Inviter/Invitee has violated these Terms or the Terms and Conditions of Quizwhiz, etc.
Mere participation in the Program does not entitle the Inviter/Invitee to receive any Cash Bonus.
Quizwhiz may, at its sole and absolute discretion, disqualify any Inviter/Invitee if such Inviter/Invitee engages in or it is found that such Inviter/Invitee has engaged in any illegal, unlawful or improper conduct (with regard to the Program or otherwise).
The decision of Quizwhiz will be final and binding with regard to the Program, and the deposit of the Bonus Amount and no correspondence, objection, complaints, etc. will be entertained in this regard.
This Program cannot be clubbed with any other Contests/promotions/programs that are running simultaneously and organized or conducted by Quizwhiz.
Quizwhiz reserves the right to change/modify/or withdraw the Program and/or change these terms and conditions without any prior notice of the same at its sole discretion.
Quizwhiz does not make any commitment, express or implied, to respond to any feedback, suggestion and, or, queries of the participants (Inviter/Invitee) of the Program.
Notwithstanding anything contained herein, the aggregate liability of Quizwhiz to a participating Inviter/Invitee in relation to the Program for any reason whatsoever shall not exceed Rs.100.
Quizwhiz may be required under certain legislations, to notify User(s) of certain events. User(s) hereby acknowledge and consent that such notices will be effective upon Quizwhiz posting them on Quizwhiz or delivering them to the User through the email address/mobile number provided by the User. User(s) may update their contact information by logging into their account on the Quizwhiz. If they do not provide Quizwhiz with accurate information, Quizwhiz cannot be held liable for failure to notify the User.
Quizwhiz shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to any failure to perform due to unforeseen circumstances or cause beyond Quizwhiz's control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor or materials or any cancellation of a Contest. In such circumstances, Quizwhiz shall also be entitled to cancel any related Contest(s) and to process an appropriate refund for all Participants.
Quizwhiz's failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
Users agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of Quizwhiz or these Terms must be filed within thirty (30) days of the cause of action of such claim or cause of action arising or be forever barred.
These Terms and Conditions, including all terms, conditions, and policies that are incorporated herein by reference, constitute the entire agreement between the User(s) and Urbanplay Entertainment Private Limited and govern your use of Quizwhiz, superseding any prior agreements that any User may have with Urbanplay Entertainment Private Limited.
If any part of these Terms and Conditions is determined to be indefinite, invalid, or otherwise unenforceable, the rest of these Terms and Conditions shall continue in full force.
Quizwhiz reserves the right to moderate, restrict or ban the use of the Quizwhiz, specifically to any User, or generally, in accordance with Quizwhiz's policy/policies from time to time, at its sole and absolute discretion and without any notice.
Quizwhiz may, at its sole and absolute discretion, permanently close or temporarily suspend any Quizwhiz services (including any Contest(s)).
Quizwhiz may from time to time conduct/organize promotions/offers on the platform. Any two or more promotions cannot be clubbed together with any other promotions that are running simultaneously on the Quizwhiz platform. Also, promotions/offers cannot be clubbed with Cash Bonus available with any user.